Concept2 Specialists

Keep your ergs pulling clean.

No Rep Repair services, repairs and assembles Concept2 RowErg, BikeErg and SkiErg machines — for home gyms, boxes and commercial fitouts.

What we handle

  • Machine service & cleaning
  • Repairs & part replacement
  • Machine assembly
24/7 Flexible booking — get in touch anytime
Servicing Requirements

What Concept2 machines actually need

Concept2 ergs are built to last, but they run best with regular upkeep. Here is the manufacturer-recommended maintenance for each machine — and exactly what we take care of when we service yours.

The RowErg has the most moving parts of the three. The chain, shock cord and flywheel are where attention is needed most.

Every ~50 hrs

Oil the chain

A teaspoon of mineral, 3-IN-ONE or 20W oil rubbed along the chain with a cloth, excess wiped off. Never WD-40 or solvents — they attract dust.

As needed

Check the shock cord

If the handle doesn’t return fully to the flywheel, the shock cord needs tensioning or replacement.

Periodic

Inspect chain & connection

Look for stiff links and wear at the chain-to-handle U-bolt. Worn parts get replaced with genuine Concept2 components.

Every ~250 hrs

Clean the flywheel

Dust inside the flywheel housing restricts airflow and changes resistance. We open, vacuum and clear it out.

Routine

Wipe the monorail

A clean rail keeps the seat gliding smoothly and reduces friction and roller wear.

Routine

Tighten fasteners

Leg bolts, footrest screws and the monitor arm joints all get checked and torqued correctly.

Heavy commercial use (gyms, boxes) means shorter intervals — high-traffic machines often need chain oiling weekly and flywheel checks monthly.

The BikeErg is the lowest-maintenance of the three — mostly cleaning and a few fastener checks keep it running for years.

After use

Wipe it down

Saddle, handlebars, step pad and flywheel cleaned with a cloth and mild cleaner. No bleach or coarse abrasives.

Periodic

Clean the flywheel

Dust buildup in the fan housing reduces resistance. We clear it so each effort feels consistent.

Routine

Check fasteners

Pedals, seat post, handlebars and frame bolts checked for tightness and safe operation.

As needed

Drive & resistance check

We inspect the drive system and monitor for any irregular feel, noise or resistance drop-off.

Keep cleaning fluids off the Performance Monitor — wipe the monitor with a dry cloth only.

The SkiErg is all about the cords. Keeping them untwisted and inspected is the key to a long, smooth-pulling life.

Regularly

Untwist the cords

Handles twist the cords over time, creating a lumpy pull and premature wear. We pull them out and run them straight again.

Periodic

Inspect all cords

Three handle cords plus a bungee, checked along their full working length. Fuzzing in a localised spot means it’s time to replace.

As needed

Clean the flywheel

Dust and lint in the enclosure restrict airflow. The cover comes off (four screws) for a proper clean-out.

Routine

Check pulleys & fasteners

Pulleys should spin and swing freely; assembly fasteners and wall mounts get checked for security.

After use

Clean grips & surfaces

Grips and straps cleaned with mild soap; surfaces with any non-abrasive household cleaner. Never spray fluid on the monitor.

Cords are machine-specific — only genuine Concept2 replacement cords go back on, and worn cords are replaced before they fail mid-use.
What We Do

Three jobs, done properly

01

Service & Cleaning

Full maintenance to manufacturer spec — chain, cords, flywheel, rail and fasteners — so your machine runs like new.

02

Repairs

Diagnosis and replacement of worn or broken parts using genuine Concept2 components. We get failing machines back in action.

03

Assembly

New or relocated machines built correctly, checked and ready to use — whether it’s one erg or a full gym fitout.

See our work on Instagram

Photos of recent jobs, before-and-afters and what we get up to. Follow along and drop us a DM.

▲ @norep.repair

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